Privacy Policy

In Amber Essence (accessible from www.ambar-essence.comOne of our top priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information we collect and how we use it.

1. Information We Collect

When you make a purchase of our handmade soaps, candles, or accessories, we collect the personal information you provide, such as:

  • Identification Data: Name and surname.
  • Contact Information: Email address and phone number.
  • Shipping Information: Postal address for the delivery of your products.
  • Payment Details: Billing information (securely processed by third-party payment providers; Amber Essence (It does not store your credit card information).

2. Use of Information

We use the information we collect in a variety of ways, including:

  • Process, ship, and track your orders.
  • We will contact you for updates on your purchase or customer support.
  • Send promotional emails about new products or kits (only if you have opted in to receive them).
  • Improve and personalize your browsing experience in our store.
  • Detect and prevent potential fraud.

3. Log Files and Cookies

Amber Essence This website follows a standard procedure for using log files and cookies. These tools collect information when you browse the site, including IP addresses, browser type, Internet Service Provider (ISP), date/time stamps, and referring pages. This information is used to analyze trends and administer the site, and is not linked to any information that is personally identifiable.

4. Third Parties and Service Providers

In order for our store to function properly, we share information with necessary third parties, such as:

  • Shipping Services: To deliver your handcrafted products to your home.
  • Payment Gateways: To process your transactions securely.
  • Analysis Tools: Like Google Analytics, to understand how users interact with the website.

5. Children's Privacy (COPPA)

Another part of our priority is to add protection for children while they use the Internet. Amber Essence We do not knowingly collect any Personally Identifiable Information from children under the age of 13. If you believe your child has provided this type of information on our website, we encourage you to contact us immediately, and we will do our best to remove such information from our records.

6. Your Privacy Rights

As a user in the United States, you have the right to request access to, correction of, or deletion of your personal information. You can contact us at any time to update your information or request its removal from our marketing database.

7. Consent

By using our website, you accept our Privacy Policy and agree to its terms.

8. Contact

If you have any further questions or require more information about our Privacy Policy, please do not hesitate to contact us:

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